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Operational Strategies for the New Survey Process

Wednesday, December 13 at 3 p.m. EDT

The goal of the new survey process is to improve the effectiveness of annual nursing home surveys by combining the traditional and QIS survey protocols.  The hope is that improvements will be seen at the population level to reduce adverse events and preventable healthcare acquired conditions and improve care.  Join us for this information packed webinar that will discuss the key elements of the new survey process!

Learning objectives:

• Describe the new interpretive guidance for standard surveys and investigations that will take effect 11/28/17
• Identify the process by which the survey teams will conduct the new standard survey process in skilled nursing facilities
• Discuss 2 leadership strategies for implementation at the organization level to strive towards positive survey outcomes

Leah Killian-Smith 
Director of Quality Assurance & Government Services
Pathway Health

With over 20 years of experience in post-acute care, Leah’s expertise includes leadership positions in several different settings including, stand-alone long term care facilities and campus settings with affordable housing, home care, and assisted living. Her accomplishments include the successful closure of sixteen long term care facilities and the opening of a new senior living campus. Leah has experience with coding compliance and billing systems, MDS 3.0 training nationwide, reimbursement, interim management, survey recovery, government turn around projects, and the creation and implementation of performance improvement plans to ensure successful operations.

*Interested but can't attend? Register and we'll send you the recording. Please note: There are no CEs or certificates of attendance/participation for this event.
Relias Learning

Many times we use blended courses to provide training. Since most of our contracted providers are in rural areas, we utilize Relias Learning online courses heavily to provide the majority of our trainings. This allows us to take advantage of the flexibility and convenience of an online course.

Rodney D. Staggers Sr.,
Training Administrator, Clinical Operations


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Cary, North Carolina 27518


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