Turnover is especially troubling with frontline staff who are the backbone of the service delivery system in senior care. Newly-hired frontline caregivers often have little or no experience in senior care. And these hires can make or break your organization’s reputation, referrals and bottom line.
This white paper will explore how to use adult learning principles to structure orientation so that you nail your compliance requirements AND help new hires deliver an exceptional resident experience.
Topics covered include:
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